Refund and Returns Policy
This page outlines the refund and return conditions applicable to products and services provided by K&G Growth Solutions.
It should be read in conjunction with our Terms and Conditions and Privacy Policy.
Our offerings are primarily digital and intellectual in nature. As a result, refund eligibility is subject to specific conditions as described below.
Digital Products
Due to the nature of digital products, refunds are generally not available once access has been granted, the product has been delivered, or content has been downloaded.
Exceptions may apply only where required by applicable consumer protection laws or where explicitly stated at the time of purchase.
Services
Refund requests for services are assessed on a case-by-case basis.
If you believe a service was not delivered as agreed, please contact us within 14 days of service delivery to discuss your request.
Submission of a request does not guarantee approval.
Processing Time
If a refund is approved, it will typically be processed within 7–10 business days using the original payment method.
Processing times may vary depending on the payment provider.
Exclusions
Certain products, services, or offerings may be excluded from standard refund eligibility.
Any such exclusions will be clearly communicated prior to purchase.
